Napoleon Espejo, MD, Medical Director
Richard Lenzmeier, MD
Mary Sprague, FNP-C
Kelly Polcher, FNP-C
Kayla Chesley, DNP, FNP-C
Alicia Hauff, DNP-C
Elizabeth Mehus-Waller, FNP-C
Brittany Michels, PA-C
Obstetrics and Gynecology (Women’s Health)
Napoleon Espejo, MD
Avis Grothem, CNM NP
Meghan Dockter, CNM NP
Pamela Leino-Mills, LRD, CDE
Brody Maack, PharmD
Matthew Eaton, DDS, Dental Director
Courtney Gieseke, DDS
Joshua Day, DDS
Lisa Kyllo, DDS
Matthew Hieb, DDS
Peder Arneson, DDS
Devin Walker, DDS
Nicole Reardon, DDS
Jessica Ochsner, RDH
Travis Swenson, RDH
Rebecca Lommen, RDH
Jill O’Keefe, RDH
Tantine Mulasi, RDH
Kaitlin Sillerud, RDH
Anna Miller, OD
Susan Wolf Nelson, RPh, Pharmacy Director
Homeless Health Staff
Kim Seeb, LSW – Director
Alicia Hauff, DNP-C
Whitney Fear, RN
Brody Maack, PharmD
Betty Lee, RPh
Jennifer Iverson, PharmD
Miguel Buisan-Catevilla, RPh
Nicole Wald, Pharm. D
Pat Gulbranson – Chief Executive Officer
As the Chief Executive Officer, Pat leads Family HealthCare in achieving its mission by assuring a culture of quality, safety, innovation and accountability to our patients, staff, funders and community. Pat earned his Master of Science degree in Public, Human Service and Health Administration from Minnesota State University Moorhead and his Bachelor of Arts degree in Health Care Administration and Long-Term Care Administration from Concordia College, Moorhead Minnesota.
Kaylin Frappier – Chief Operating Officer
As the chief operating officer and deputy CEO at Family HealthCare, Kaylin leads all operational aspects at both clinics and provides strategic and executive guidance to the management teams. Kaylin graduated from Mayville State University, Mayville ND, with a Bachelor of Science degree in Computer Science. He has over 29 years of experience in health care and as a senior executive in Medicare and Medicaid health care operations.
Margaret Asheim – Chief Financial Officer
As the Chief Financial Officer, Margaret is responsible for providing fiscal oversight and financial operational guidance to Family HealthCare. As the financial lead, she is also responsible for the integration of that discipline into the overall strategic plan in all of FHC’s programs. Margaret is a CPA and earned a bachelor’s degree in Accounting and Business Administration-Finance from Minot State University in Minot, North Dakota. She has over 25 years of experience working in public accounting and various controller and CFO roles.
Lynelle Huseby – Clinical Director
As the Director of Clinical Services, Lynelle provides key leadership in policy development for clinical operations of the organization and assures well-defined programs, including primary care, chronic disease management, prevention, and case management services. She graduated from North Dakota State University in Fargo, ND, with a Bachelor of Science of Nursing degree and has been on staff at Family HealthCare since 1999.
Billie Jo Nelson – Quality Director
As the Quality Improvement Director and the Compliance Officer for Family HealthCare, Billie Jo assists all departments in establishing, reviewing and improving quality in patient health outcomes, patient safety and the patient experience. Additionally, she monitors organizational compliance with state, federal and clinical requirement and regulations. Billie Jo graduated from Fergus Falls Community College as a Medical Laboratory Technician with an Associate’s Degree in Science. She completed her Internship at St Francis Medical Center in Breckenridge, MN.
Julie Sorby- Director of Community Development
As the Director of Community Development, Julie is responsible for planning, organizing, and executing events and projects related to the commitment to the communities that we serve. Julie also plans and implements ongoing fundraising campaigns throughout the year. She is a steward of volunteer relationships and with community organizations. Within the organization, Julie is responsible for managing the development and submission of grant applications and funding requests. Julie graduated from Minnesota State University, Moorhead with a Bachelor of Science Degree in Education and has over 20 years of non-profit experience.
Diane Jones – Human Resources Director
As the Human Resources Director at Family HealthCare, Diane is responsible for maintaining and enhancing FHC’s human resources by planning, implementing and evaluating employee relations and human resources policies, programs and practices. She counsels/coaches employees and management in the areas of employee relations, performance management, benefits and recruiting. Diane is a graduate of National Louis University in Chicago, Ill, is PHR (Professional in Human Resource) certified, and has over 14 years of experience in various industries, including healthcare, consumer packaging, software development, telecommunications and manufacturing.
Kim Seeb – Homeless Health Services Director
As the Homeless Health Services Director, Kim has a commitment and a passion for serving individuals who are struggling with homelessness and all that it entails. Kim, her staff, and our community partners provide a wide array of services, including case management, to assist patients with their healthcare plans, prior to, and after they are in housing. Kim is a Licensed Social Worker (LSW), having graduated from Minnesota State University, Moorhead with a Bachelor’s Degree in Social Work.
Al Frisinger – Facilities Manager
As Facilities Manager, Al is responsible for educating staff on safe work practices. He oversees the security and safety of all Family HealthCare locations. Al has over 30 years of experience in facilities management.
Jasmine Gehrig – Interpreter Services Manager
As the Language Services Manager at Family HealthCare, Jasmine is responsible for managing all aspects of our interpreter services, which includes full-time in-house staff interpreters and PRN staff interpreters. Jasmine’s team of 25, supports 10 different languages, and provides language services to social service organizations, collaborating agencies, and the major health systems throughout the Fargo-Moorhead area. Jasmine, an interpreter herself, has been at FHC for 8 years and has a business and management degree from her native Bosnia.
Mallory Houglum – Technology Manager
As the Technology Manager and Information Security Officer at Family HealthCare, Mallory is responsible for the clinic-wide information technology environment. Mallory and her team work with community and vendor partners in the ongoing planning, implementation, and execution of mission-critical information system technologies that support our clinics. As the Information Security Officer, she is also responsible for compliance with HIPAA, federal, and state regulations. Mallory is a graduate of Minnesota State College-Southeast Technical in Winona, Minnesota, with a degree in Network Administration.
Melissa Kraft – Diagnostics Manager
As the Diagnostics Manager, Melissa, a Medical Technologist/Clinical Laboratory Scientist, manages both the X-ray and laboratory departments. FHC’s CLIA-waived lab performs rapid strep testing, urine pregnancy testing, glucose testing, hemoglobin testing, Hemoglobin A1c testing, INR testing and Influenza testing. Her lab also collaborates with the Sanford Health Lab for additional testing. Melissa earned a Bachelor’s of Science degree in Clinical Laboratory Science at North Dakota State University (NDSU), is licensed to perform laboratory testing by the ND Board of Clinical Laboratory Practice and is certified by the American Society of Clinical Pathologists as a Medical Technologist.
Katie Orth – Patient Support Services Manager
Katie manages the Patient Support team at Family HealthCare. She and her staff work with patients both in-person and over the phone; assisting with registration and customer service, collecting patient information, scheduling appointments and referrals, coordinating with interpreting services, and educating about the services that Family HealthCare can provide. With over fifteen years of experience in the healthcare industry, Katie advocates for excellent customer service, thorough communication, accessibility to care, and collaboration with community partners.
Karen Rowcliffe – Accounting and Revenue Cycle Manager
As the Accounting and Revenue Cycle Manager at Family HealthCare, Karen is responsible for the supervision, operational direction, performance and policy development of FHC’s billing department. Her primary accountabilities are focused on the Access Plan management, insurance billing, collections and payment processing. Karen has over 15 years of healthcare administration experience and is a graduate North Dakota State University with a Bachelor of Science degree in Child Development and Family Services.